Privacy Policy

Effective Date: 18/02/2026
Last Updated: 26/02/2026

Introduction

Ameretat Solutions Ltd (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, store, disclose and safeguard your personal data when you:

  • Visit our website: ameretat.co.uk
  • Use our services
  • Contact us for quotations or enquiries
  • Subscribe to our marketing communications
  • Engage with us as a client, contractor or business contact

We process personal data in accordance with:

  • The UK General Data Protection Regulation (UK GDPR)
  • The Data Protection Act 2018
  • The Privacy and Electronic Communications Regulations (PECR)

Data Controller

Ameretat Solutions Ltd is the data controller responsible for your personal data.

Registered Company Name: Ameretat Solutions Ltd
Company Number: 17041373
Registered Address: 483 Green Lanes, London, N13 4FG
Email: [email protected]

Data We Collect

We may collect, use and process the following categories of personal data:

Identity & Contact Data

  • Full name
  • Email address
  • Telephone number
  • Billing address
  • Site/project address

Project & Technical Data

  • CAD drawings and technical documentation
  • Project files containing personal data (where supplied by clients)
  • Project-related communications

Financial Data

  • Payment confirmations via direct bank transfer
  • Pay-by-link transaction references via Lloyds Bank

We do not store full bank card details and will never ask you to provide us with sensitive financial data or bank details.

Website Usage Data

When you visit our website, we may collect:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited
  • Time spent on site
  • Referral source

This information is collected via cookies and various analytics tools.

Marketing Data

  • Newsletter subscription details
  • Communication preferences
  • Testimonials

How We Collect Your Data

We collect data through:

  • Website contact forms
  • Quotation request forms
  • Calendly meeting scheduling
  • Email correspondence
  • Direct telephone communication
  • Newsletter sign-up forms
  • Project file submissions
  • Analytics and cookies

Lawful Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

Contract

To provide our range of services.

Legitimate Interests

  • Responding to business enquiries
  • Managing projects
  • Improving our services
  • Preventing fraud
  • Ensuring IT & cyber security

Consent

  • Marketing communications
  • Newsletter subscriptions
  • Optional cookies

You may withdraw consent at any time.

Legal Obligation

To comply with tax, accounting and regulatory requirements.

How We Use Your Data

We use your data to:

  • Provide our services
  • Prepare quotations
  • Deliver project files
  • Communicate regarding projects
  • Process payments
  • Maintain accounting records
  • Improve website performance
  • Send marketing communications (where permitted)
  • Collect and publish testimonials (with permission)

Data Sharing & Third Parties

We may share personal data with:

  • Independent contractors and designers engaged on projects
  • IT and cloud storage providers
  • CRM and sales platforms
  • Payment processors
  • Professional advisers

All third parties are required to process data in accordance with data protection law and appropriate confidentiality obligations.

International Transfers

Some of our third-party service providers may store or process data outside the UK. Where data is transferred internationally, we ensure appropriate safeguards are in place, including:

  • UK-approved Standard Contractual Clauses
  • Adequacy regulations
  • Contractual data protection commitments

Data Retention

We retain data as follows:

  • Project files: Minimum 3 years
  • Accounting records: In accordance with UK statutory requirements (typically 6 years)
  • Enquiries: Up to 3 years
  • Job applications: Up to 1 years
  • Marketing data: Until consent is withdrawn

We may retain data longer where required by law or to establish, exercise or defend legal claims.

Data Security

We implement appropriate technical and organisational measures, including:

  • Secure cloud storage
  • Password-protected systems
  • Restricted access to project data
  • Secure email systems
  • Encrypted data transmission where applicable

However, no transmission over the internet is completely secure.

Cookie Policy

Cookies are small text files placed on your device when you visit our website.

The Cookies we use are:

  • Essential Cookies: Required for basic website functionality.
  • Analytics Cookies: Google Analytics to understand website traffic and usage patterns.
  • Marketing Cookies (Future Use): Used to support advertising campaigns and performance measurement.

You may manage cookies via your browser settings. You may also disable non-essential cookies when prompted by our cookie banner.

GDPR Data Protection Rights

Under UK GDPR, you have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request erasure (right to be forgotten)
  • Restrict processing
  • Object to processing
  • Data portability
  • Withdraw consent
  • Lodge a complaint with the Information Commissioner’s Office (ICO)

Requests should be sent to: [email protected]

We aim to respond within one month.

Marketing Communications

We may send marketing communications where:

  • You have opted in
  • We have a legitimate interest in promoting related services to existing clients

You may unsubscribe at any time via the link in our emails or by contacting us directly.

Disclaimer

Ameretat Solutions Ltd processes project drawings and technical documentation supplied by clients. While we implement reasonable security measures:

  • We are not responsible for personal data embedded in project files supplied by clients unless specifically agreed in writing.
  • Clients are responsible for ensuring they have lawful authority to share any personal data included within project drawings.
  • We are not liable for indirect loss arising from unauthorised third-party access beyond our reasonable control.

Nothing in this disclaimer limits liability where it cannot lawfully be excluded under UK law.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be published on our website.

Contact Us

If you have questions regarding this Privacy Policy or how we handle your data, please contact:

Ameretat Solutions Ltd
483 Green Lanes
London
N13 4FG
Email: [email protected]

You can also contact us via the contact form on the website.